Technical Help
You have an error in your SQL Syntax while software opening
Issue → An SQL syntax error appears when attempting to open the software. Root Cause → This issue typically occurs due to corruption in the it_tbl115bac and tbllogfile tables within the current database. Solution → To resolve this error, please ...
PDF Signer || Offline Registration Process
After launching the software, you will see a message regarding Software Registration Information. Select "Register the software offline by generating an Activation request file." Click on "Click Here to Save File". Save the file to a secure location ...
Express Connector
If you receive this message while using the application, it indicates that the Express Connector is either an outdated version or is not functioning correctly on your machine. To resolve this issue, please follow the steps outlined below: Step 1: ...
Regional settings change process
To check and set the time zone : Right-Click on the Time & Date located at the bottom-right corner of your screen (on the taskbar). From the context menu that appears, select "Adjust Date & Time". Set Time Zone → "(UTC+05:30) Chennai, Kolkata, ...
Invalid Picture error while opening the software
Root Cause of the Error → This error mainly occurs when certain associated files of the software are malfunctioning or not functioning properly. Solution → To resolve this issue, please follow the steps outlined below: Process 1: Due to security ...
SQL SERVER || The Specified credentials that were provided are not valid.
Root Cause of the error → This issue arises when the "Account Name" is not selected in the "SQL Server Database Engine" row under the "Server Configuration" page. Solution → To resolve this, simply click "OK" on the error message and select the ...
Create a desktop shortcut for any executable program or file
Right-click the program name or file, and then click Send To → Desktop (Create shortcut). A shortcut for the program appears on your desktop. Creating a desktop shortcut for any executable program or file involves a straightforward process. Here’s a ...
LAN Setting || This is not the LAN version, please contact KDK software to upgrade to LAN.
This message appears when a client has purchased the Single User (SU) Plan software but needs to run the software on a Local Area Network (LAN) machine as well. To verify the Software Plan, follow these steps: Open the software on the "Software ...
Software Installation
To install software, you first need to download the setup file for the particular software. Open a web browser and navigate to → https://www.kdksoftware.com Scroll down the webpage until you find the "Software Download" section. Click on the ...
Client does not support authentication protocol requested by server; consider upgrading MySQL client
Root Cause of the Error: This issue mainly occurs when multiple versions of MySQL are installed on the machine, causing conflicts within the database. Additionally, there are conflicts with the SQL Connector based on the database available on the ...
MySQL server has gone away
Root Cause of the Error → The "MySQL server has gone away" error can be attributed to several potential causes related to connection issues and server configurations. These include: Server Timeout → The MySQL server may close the connection if it ...
Lost connection to MySQL Server during Query
Root Cause of the Error The "lost connection to MySQL server during query" error typically occurs when the SQL server times out. This can be due to various factors such as a remote server with poor network connectivity or heavy network traffic. ...
Enable Third-Party App Installation from Settings
Both Windows 10 and 11 offer a security feature that allows users to control the installation of applications from sources other than the official Microsoft Store. While this feature is typically disabled by default, it's possible that it has been ...
PDF Generation || Please close PDF Acrobat
If you're encountering an error with Adobe Acrobat while trying to open a PDF file, try the following steps to resolve the issue: Force Close: If the program is unresponsive or won't close normally, try force closing it. On Windows, open the Task ...
SQL SERVER || "Could not find the Database Engine startup handle" error while installing SQL Server 2008 R2 SP2 Express Edition
To rectify the error, follow these steps: Begin by securely backing up the data from the TDS Software to ensure no loss of crucial information. Completely uninstall Microsoft SQL Server, including all its instances and related files. After ...
Can't create/write to file: "C:\Users\USER\AppData\Local\Temp\#******.MYI" (Errcode:13)
It appears to be a permissions issue concerning MySQL's temporary folder. If you encounter Errcode 13 (signifying "Permission denied") while starting mysqld, it indicates that the server lacks the necessary privileges to access the data directory or ...
How to display filename extensions in Windows to identify the specific file types
To ensure filename extensions are visible in Windows, please adhere to the following instructions: For Windows 8 and 10: Open File Explorer by accessing any folder. Navigate to the View tab. Check the box labeled "File name extensions". Optionally, ...
Incorrect information in file: "*******.frm" errors
When attempting to open the software, an error related to '.frm' files is encountered. These errors typically stem from data corruption issues. To resolve this, follow these steps: Data Backup: Ensure you have a current backup of the software's data ...
The conversion of a varchar data type to a datetime data type resulted in an out-of-range value.
An error occurred when clicking the "Profile" button or during "TDS Return Filing" → The conversion of a varchar data type to a datetime data type resulted in an out-of-range value. Solution -For this issue you are requested to change the Date format ...
How to subscribe / register the software for NEW USER?
If the user has already signed up and the application will asks again for Sign-in. The user needs to enter the login details and login. If the user has not signed up, they need to sign up. In the Sign-Up Window, fill in all the required details. ...
How to change mobile number on Sign in Window?
Solution To change the mobile number on the Sign-In window: 1. First, log in with your existing mobile number. 2. Once you are logged in, click on the Profile icon located in the top right corner. 3. Under Profile - "Personal & Contact Information" ...
Sign-Up / Sign-In Error || MAC address is missing. Please enter the mac address
Error : MAC address is missing. Please enter the mac address. Cause : This issue occur when 'systeminfo' command is not working on the system. Solution : Go to Services > Check Windows Management Instrumentation is Running or Not. If Not Running >> ...
Software Installation || An error occurred while downloading the file
Software Installation || An error occurred while downloading the file Download the certificate from the link below: https://letsencrypt.org/certs/isrgrootx1.pem Click on Windows Button and type Internet Options. It would open the console Window. Go ...
Software Registration || Registration not complete
Issue: The issue at hand arises when there are modifications to the system's Regional Settings, potentially causing compatibility problems with software. Solution: To resolve this issue, follow these steps: Access Control Panel: Open the Control ...
SQL SERVER || Attempted to perform an unauthorized operation
Error While Installing SQL SERVER 2008 R2 SP2 Express Edition: - "Attempted to perform an unauthorized operation". Resolution To resolve this problem, use following method : If you're running 64-bit Windows 10, version 20H2 (19042.xxx), you must ...
SQL SERVER || An error occurred during the installation of assembly
Error While Installing SQL SERVER 2008 R2 SP2 Express Edition – An error occurred during the installation of assembly - 'Microsoft.VC80, MFC, Version = '8.0.50727.4027'____ Resolution : To resolve this problem, use the following methods: Disable ...
SQL SERVER || Fusion Active Template Library (ATL)
Error While Installing SQL SERVER 2008 R2 SP2 Express Edition – Fusion Active Template Library (ATL) Resolution : Solution 1: To resolve this problem, use the following methods: Disable Antivirus and Firewall as well until SQL Server Installation. In ...
EXCEL Export || ActiveX Component can't create object 429, Error in Loading DLL or Automation error - Library not registered
At the time of excel sheet export issue occur → ActiveX Component can't create object 429, Error in Loading DLL or Automation error - Library not registered Solution : NOTE : This is not Software Related issue. Usually error in loading dll Excel ...
Sign Up Error > Time out occurred. Please try after some time.
NOTE → To open the software (Sign-Up / Sign-In), an internet connection is required to verify your license parameters. Without an active internet connection, the software will not open, and an error will occur during the verification process. ...
Network Error || Express GST / Express TDS / Express ITR
Download the certificate from the link below: https://letsencrypt.org/certs/isrgrootx1.pem PROCESS: 1 Click on Windows Button and type Internet Options. It would open the console Window. Go to Content >> Certificates Click on Trusted Root ...
How to create shortcut through Zen Admin?
First, ensure that the "Run this program as an administrator" option is disabled for both Spectrum.exe and Zen Admin.exe files. For Spectrum.exe: Right-click on Spectrum.exe. Select "Properties" → "Compatibility". Uncheck "Run this program as an ...
SQL SERVER || There are validation errors on this page.
There are validation errors on this page. Click OK to close this dialog box. Review errors at the bottom Setup page, then provide valid parameters or click Help for more information. Cause : Issue occur due to files and folder are compressed and not ...
SQL SERVER || Performance counter registry hive consistency
You are attempting to install the SQL Server 2008 R2 SP2 Express edition when you receive an error similar to the following: "Performance counter registry hive consistency check" failed. The performance counter registry hive is corrupted." ...
SQL SERVER || Consistency Validation For SQL Server Registry Keys
You are attempting to install the SQL Server 2008 R2 when you receive the following error message: "Consistency validation for SQL Server registry keys failed." NOTE: This issue can occur if an existing key for Microsoft® Business Contact Manager in ...
Windows Firewall Configuration Process
Windows Firewall Configuration Process Below you can find some quick screenshots showing the required configuration of a Windows firewall for successful connections to a default instance and a named instance. A default instance of SQL Server ...
Access denied for user 'root'@'localhost' (using password: NO)
[MYSQL][odbc 3.51 Driver]{mysqld-5.5.5-10.4.10-mariaDB}you have an error in your sql syntax; check the manual that corresponds to your MariaDB server version for the right syntax to user near 'TYPE-MyISAM' at line 1 Cause : This error mainly occurs ...
SQLServerManager10.msc || Cannot connect to WMI provider. You do not have permission or the server is unreachable.
If you receive the error "Cannot connect to WMI provider. You do not have permission or the server is unreachable." when attempting to launch the SQL Configuration Manager : SQL Server Configuration Manager use Window Management Instrumentation (WMI) ...
How to active Administrator account?
How to active Administrator account? To activate Administrator account, follow the process below: Click On Start Button, search cmd here and Right click on this and click on Run as administrator. Once the Command prompt is open, type "net user ...
How do I ping another network device to make sure that they can see each other in Windows?
Solution : To ping another network device using a computer running Windows, follow the process below: Get the IP of target machine. Open Command Prompt, by hitting (Windows+R) key and then typing cmd. Once the Command prompt is open, ...
How to find the IP address of your Windows based system?
To find the IP address of your system please go through the step-by-step instructions provided below: Open Command Prompt: Press the Windows key + R to open the Run dialog. Type "cmd" and press Enter to open the Command Prompt. Type "ipconfig": In ...
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