First, ensure that the "Run this program as an administrator" option is disabled for both Spectrum.exe and Zen Admin.exe files.
For Spectrum.exe:
- Right-click on Spectrum.exe.
- Select "Properties" → "Compatibility".
- Uncheck "Run this program as an administrator".
For Zen Admin.exe:
- Right-click on Zen Admin.exe.
- Select "Properties" → "Compatibility".
- Uncheck "Run this program as an administrator".
To create a shortcut via Zen Admin, adhere to these steps:
- Navigate to the root location of the software, typically found at:
- C:\Program Files (x86)\K.D.K. Software\KDK Support or
- C:\Program Files\K.D.K. Software\KDK Support
- Double-click on Zen Admin.exe.
- Input User Name: Administrator.
- Set Password and Confirm Password: Administrator account Password.
- Input Domain: Domain name or system Name.
- Click "Browse" and select the Spectrum.exe path.
- Press the "Add" Button.
- Select "Existing Product" and click on "Create Shortcut".
- Click "Apply" and then "Ok".
Upon double-clicking the shortcut, if the screen displays incorrect information such as User name, password, or Domain, please verify and repeat the process as necessary.
Hope this clarification is helpful.