Excel Export → Excel File Not found, Please contact your vendor

TDS || Excel Export → Excel File Not found, Please contact your vendor

      

Root Cause of the error →
This error occurs primarily due to one of the following reasons:
  1. The Excel template file is missing from the root directory of the software.
  2. The path specified in the Config.LAN file is incorrect or invalid.
Resolution Steps →
Alert
For Server Machines:
  1. Navigate to the software's root directory. This is typically located at: C:\Program Files (x86)\K.D.K. Software OR C:\Program Files\K.D.K. Software
  2. Locate and delete the Config.LAN file.
  3. Relaunch the software and verify if the issue is resolved.
Alert
For LAN Machines:
  1. Navigate to the software's root directory, usually found at: C:\Program Files (x86)\K.D.K. Software OR C:\Program Files\K.D.K. Software
  2. Delete the Config.LAN file.
  3. Reconfigure the LAN settings according to your system specifications. For detailed instructions, refer to the [LAN Configuration Guide].
  4. Restart the software and check for resolution.
Idea
If the Issue Persists:
  1. Update the software to the latest version on both the Server Machine and all LAN Machines.
  2. Refer to the [Live Update Guide] for instructions on updating.
This guide should assist in resolving the issue effectively.

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