Technical Help
Zen IT || Run Time error 7 - Out of memory
Root cause of the error → This error mainly occurs when certain associated files of the software are malfunctioning or not functioning properly. Steps to Resolve Run Time Error 7 (Out of Memory) Process 1: Run the Software as Administrator Due to ...
Income Tax || Unknown column '****' in field list
Solution: Please follow the troubleshooting steps below (on the server system of the software): Create a Backup of the Data: Navigate to C:\mysql. Copy the “Data” folder and paste it to a safe location. After the backup is complete, open the Income ...
Income Tax || Index and length must refer to a location within the string.
Solution → To correct this issue, click 'OK' on this message. The software initially starts without an Assessment Year selected. To proceed, follow these steps: Click 'OK' to close this message. Select the appropriate Assessment Year (F9) from the ...
Income Tax || LAN SETTING
LAN SETTING PROCESS → To proceed with LAN setting you need to install the software on LAN system. The Set up for LAN / Client is available on the https://www.kdksoftware.com ( Website → Important Links → Software Download ). Install the desired ...
Income Tax || My Return → Run Time error-76, Path not found
Root Cause of the error → This error occurs when the software lacks sufficient permissions for accessing the specified path or file, or when it is not running with Administrator privileges. Solution → To resolve this issue, follow these steps: Run ...
Income Tax || XML/JSON Import → Automation Error
For this particular error, there are several potential causes: Run as Administrator To address security concerns on Windows 7, Windows 8, Windows 10 or Windows 11, follow these steps: Navigate to the location "C:\Program Files\K.D.K. ...
Income Tax || Valid JSON file not found or JSON Schema file is not found.
When attempting to generate a JSON file, an error message stating 'Valid JSON file not found' is encountered. For this particular error, there are several potential causes: Verification of the config.lan file: Navigate to the root directory of the ...
Income Tax || Client Search
If you encounter any issues while searching for the client, please follow these steps: Step 1: Navigate to the root directory of the software. This could be either "C:\Program Files (x86)\K.D.K. Software\KDK Support" or "C:\Program Files\K.D.K. ...
Sign-Up / Sign-In Help
Client Master || Language issue
Cause : This issue occurs when system Regional Settings changed. Solution : For this open Control Panel > Region > Administrative Now click on Change system Locale.. and then Uncheck - Beta: Use Unicode UTF-8 for worldwide language support. After ...
Income Tax Auditor manual updation
If the client is using Spectrum software but wishes to update only the Income Tax Auditor, then: To resolve the error, please follow the steps provided below: Step 1: Navigate to the root location of the software, which can be either "C:\Program ...
Income tax || Going Not Responding while click on Income tax Auditor
Solution: Case 1: If issue related to DLL files and software related files - To resolve the error, please follow the steps provided below- Step 1: Navigate to the root location of the software, which can be either "C:\Program Files (x86)\K.D.K. ...
Income Tax || IFSC Code not found
Note: Before proceeding with the above instructions, it is strongly recommended to take a backup of the software. Follow the detailed steps below: Backup Procedure: a. Navigate to the C Drive. b. Copy the "KDK Data" folder and the "Data" folder from ...
Income tax || Run Time error 339 / Run Time error 374
Error in income tax Auditor → Run time error 339 Component 'KDKClient.ocx' or one of its dependencies not correctly registered: a file is missing or invalid. Run Time error → 374 To resolve the error, please follow the steps provided below: Step 1: ...
Income tax || Run time error 0
To resolve the error, please follow the steps provided below: Step 1: Navigate to the root location of the software, which can be either "C:\Program Files (x86)\K.D.K. Software\KDK Support" or "C:\Program Files\K.D.K. Software\KDK Support." Step 2: ...
Income Tax || Automation Error / ActiveX component can't create object or Class Not Register or TYPE Mismatch error
Process 1: Run as Administrator To address security concerns on Windows 7, Windows 8, Windows 10 or Windows 11, follow these steps: Navigate to the location "C:\Program Files\K.D.K. Software\Spectrum". Right-click on the Spectrum icon and select ...
Income Tax || Can't find file: 'it_*****.MYI' (error: 2) / error: 145 / error: 144
If there is any sort of malfunctioning in executing the software and due to any reason if the software gets automatically closed /shutdown, the user would encounter the below errors. Solution: Please follow the below troubleshoot (on server system of ...
Income Tax || Custom Backup
To take backup of any particular clients please open the spectrum module like Income Tax, TDS and then go to its Tools Menu >> Database Utility >> Custom backup. Now, Select the check box in front of the client for whom you wish to take backup then ...
Income Tax || ActiveX Component can't create object
Process-1 Please note due to some security concerns of Windows Vista \ Windows 7 \ Windows 8 or Windows 10 you are not able to run the software. However, to resolve the issue please run the software using administrator account, to do so please follow ...
Income Tax || Software Hang related concern
Solution: Run Software with Dummy database and then check the problem. Condition 1 - Still software hang while working in software If same issue occur that means the problem is related to software, not in database(Issue related to some DLL files or ...
Run Time error 94 - Null Value error
If there is any value that should not be Null and the user has entered it as Null (Blank) then the error might occur. To know exactly where the user has entered the Null value would be a bit tricky job. Rectification of the Null value can be done ...
ODBC error while importing data from Tally software
Software provides an option to import data directly from Tally to IT Auditor Software. Below error message appears when user tries to import trial balance from Tally.ERP 9 to Income Tax Auditor Software. This happens when ODBC and Tally.ERP 9 are not ...