Window Installer – Taxsuite / Spectrum

     

Solution:

Please follow the below troubleshoot:

Step 1:

Close all the KDK software desktop application including installation window of Tax suite.msi.

Step 2:

Go to the location - 

"C:\Program Files\K.D.K. Software\KDK Support"   OR   "C:\Program Files (x86)\K.D.K. Software\KDK Support"

Step 3:

Install “msicuu2.exe” file.

Step 4:

Now Click on Start Button > All Programs > Windows Install Clean Up.

Step 5:

Taxsuit: - Select the entry > (All Users) Tax suite from windows install clean up list and remove it.

Similarly if the issue is for Spectrum > (All Users) Spectrum from windows install clean up list and remove it.

     

NOTE:  Don’t remove any other entry from the list.

Step 6:

Delete old shortcut on your desktop.

Step 7:

Go to root location of the software - 

"C:\Program Files\K.D.K. Software\Spectrum"   OR   "C:\Program Files (x86)\K.D.K. Software\Spectrum"

Step 8:

Right Click on Taxsuite.exe file >> Send to >> Desktop (Create Shortcut). For Spectrum: Right Click on Spectrum.exe file >> Send to >> Desktop (Create Shortcut)

Now run the product you will not face any problem.

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