Self Help Knowledgebase and Trouble Shooter

Window Installer – Taxsuite / Spectrum

     

Solution:

Please follow the below troubleshoot:
Step 1:
Close all the KDK software desktop application including installation window of Tax suite.msi.

Step 2:
Go to the location - 
"C:\Program Files\K.D.K. Software\KDK Support"   OR   "C:\Program Files (x86)\K.D.K. Software\KDK Support"

Step 3:
Install “msicuu2.exe” file.

Step 4:
Now Click on Start Button > All Programs > Windows Install Clean Up.

Step 5:
Taxsuit: - Select the entry > (All Users) Tax suite from windows install clean up list and remove it.
Similarly if the issue is for Spectrum > (All Users) Spectrum from windows install clean up list and remove it.
     
NOTE:  Don’t remove any other entry from the list.

Step 6:
Delete old shortcut on your desktop.

Step 7:
Go to root location of the software - 
"C:\Program Files\K.D.K. Software\Spectrum"   OR   "C:\Program Files (x86)\K.D.K. Software\Spectrum"

Step 8:
Right Click on Taxsuite.exe file >> Send to >> Desktop (Create Shortcut). For Spectrum: Right Click on Spectrum.exe file >> Send to >> Desktop (Create Shortcut)

Now run the product you will not face any problem.

    • Related Articles

    • Window Installer > Error "Preparing to install KDK Support.msi"

      At the time of opening the software gives error message "Please wait while windows configure KDK Support" and further shows "Preparing to install KDK Support.msi"                           Solution: Please follow the below troubleshoot: Step 1: Close ...
    • Run time Error 70 permission denied while opening software Spectrum\Taxsuit

      Please note due to some security concerns of Windows 7 \ Windows 8 \Windows 10,  you are not able to run the software. However, to resolve the issue please run the software using administrator account, to do so please follow the steps below: 1. Go to ...
    • Registration - OLD Window error

      While opening the software OLD Window of Registration has been shown.                          Cause :  This issue mainly occurs when Software or his supportive files (DLL) has not updated properly on that system. Solution : For this please follow ...
    • Error in income tax Auditor > Run time error 339

      Error in income tax Auditor > Run time error 339 Component 'KDKClient.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.                           Solution: Step 1. To resolve the error, Go to Root location of the ...
    • Run Time Error 53 File not found” on opening Taxsuit software

      “Run Time Error '53': File not found” on opening Taxsuit Software" Run time error '53' on opening TAXSUIT Software, normally occurs when the Spectrum.exe is missing at the location where the Taxsuit software is installed. It can be said that Taxsuit ...