Unknown file type or Unexpected Text Control error

Zen IT || Computation / ITR FORM / HARDCOPY → Unknown file type or Unexpected Text Control error

            

Root Cause of the error
This issue typically occurs when the path specified in the config.lan file is incorrect or when the files located in the root directory are either not updated or corrupted.

Solution
For the Server Machine:
  1. Navigate to the root directory of the software, typically located at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
  2. Locate and remove the Config.lan file.
  3. Run the software to check if the issue persists.
For the LAN Machine:
  1. Navigate to the root directory of the software, usually found at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
  2. Delete the Config.lan file.
  3. Follow the LAN configuration process based on your system specifications. → [LAN Setting Process]
  4. Execute the software to verify if the issue is resolved.
If the issue persists:
Manually update the Zen IT folder following the Income Tax Auditor manual update procedure. → [Manual Update Process]

I hope this information proves helpful.
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