Zen IT || Computation / ITR FORM / HARDCOPY → Unknown file type or Unexpected Text Control error
Root Cause of the error →
This issue typically occurs when the path specified in the config.lan file is incorrect or when the files located in the root directory are either not updated or corrupted.
Solution →
For the Server Machine:
- Navigate to the root directory of the software, typically located at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
- Locate and remove the Config.lan file.
- Run the software to check if the issue persists.
For the LAN Machine:
- Navigate to the root directory of the software, usually found at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
- Delete the Config.lan file.
- Follow the LAN configuration process based on your system specifications. → [LAN Setting Process]
- Execute the software to verify if the issue is resolved.
If the issue persists:
Manually update the Zen IT folder following the Income Tax Auditor manual update procedure. → [
Manual Update Process]
I hope this information proves helpful.
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