Unknown File Type

Unknown File Type

If the user is getting “Unknown File Type” while generating any Reports through Income Tax Auditor or TDS software or either MAIN system or LAN system, then the reason would be that the software was not updated successfully.


The report for which the issue is occurring can be resolved following the process given below:

If the issue occurs in IT Auditor:

  1. Open www.kdkupdate.com
  2. Download Serial No. 5 (Zen IT Auditor)
  3. Extract the downloaded file.
  4. Copy the files and contents of the folder and paste to the root location of the software:

(Root Location:- Right Click on the Icon of the software and “Open File Location”)


              "C:\Program Files (x86)\K.D.K. Software\Spectrum\Zen IT"    

 OR

            "C:\Program Files\K.D.K. Software\Spectrum\Zen IT"

Again,

  1. Download "DLL-Full" file given on serial no 21 (www.kdkupdate.com ).
  2. Extract the "DLL-Full.zip" and copy all the contents of DLL files given inside the folder and paste them at either location given below:

"C:\Windows\System32" for 32-bit system"    

OR 

“C:\Windows\SysWOW64" for 64-bit system"

Similarly, if the issue is with TDS software, then it is required to update the TDS software in similar fashion by downloading Serial No. 7 (Zen TDS) 


NOTE:- The same process is for both the system whether being the MAIN system or the LAN system.


    • Related Articles

    • Validity unknown error after signing the documents

      After opening a signed document in Acrobat Reader,  you get an error message that says 'The validity of your signature is UNKNOWN', as shown in this picture.        To resolve this validity unknow error, please follow the steps below: Right click on ...

    • TDS > Error 13 - Type Mismatch

      Solution: This issue is related to particular Client's database or Conso file issue. To resolve this please follow the steps below: Step 1: Please re-import the consolidate file through Export/Import – Import from Text/FVU/TDS file option and import ...

    • Text file import - Transactions record (challan enetry / dedcute entry) not showing

      Text file import  -  Transactions record (challan enetry / dedcute entry) not showing  Procedure to import text file  Click on Create new return ,the application auto-populates the fields like, Return Type , Financial Year , Quarter and form type ,  ...

    • Software Installation || An error occurred while downloading the file

      Software Installation || An error occurred while downloading the file Download the certificate from the link below: https://letsencrypt.org/certs/isrgrootx1.pem Click on Windows Button and type mmc. Execute mmc “Run as Administrator”. It would open ...

    • TDS > CSI File Download process

      What is CSI File? CSI file is Challan status inquiry file which is required to validate data while preparing TDS return. A CSI file can be download from - https://tin.tin.nsdl.com/oltas/ How To Download Your CSI File? To download CSI File Go to ...