This issue typically occurs when the path specified in the config.lan file is incorrect or when the files located in the root directory are either not updated or corrupted.
Solution →
For the Server Machine:
Navigate to the root directory of the software, typically located at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
Locate and remove the Config.lan file.
Run the software to check if the issue persists.
For the LAN Machine:
Navigate to the root directory of the software, usually found at : "C:\Program Files (x86)\K.D.K. Software" or "C:\Program Files\K.D.K. Software".
Delete the Config.lan file.
Follow the LAN configuration process based on your system specifications. → [LAN Setting Process]
Execute the software to verify if the issue is resolved.
If the issue persists:
Manually update the Zen IT folder following the Income Tax Auditor manual update procedure. → [Manual Update Process]