Root cause of the error →
This issue typically occurs when an incorrect PAN format is entered in the original Employee Master, or if incorrect information is mistakenly entered in place of the PAN number.
Solution →
To correct the Employee/Deductee Master data, follow these steps:
- Navigate to Master → Employee/Deductee Master.
- For small data sets :
- Review each record individually.
- If any incorrect information is identified, modify the master record accordingly.
- For large data sets :
- Export the data to Excel by selecting the appropriate option from the Excel Export dropdown (either Export Employee Master or Export Deductee Master).

- Review the exported records to identify any incorrect entries.
- You can either correct the data directly in the software, or update the Excel sheet and then re-import the corrected data using the "Excel Import" option.
- Once all records have been updated, verify the import process to ensure accuracy.
This should resolve the issue.