Reason: PAN Number and Name of the Signing Authority is not valid or not matched in the software or Department Website.
Solution: Please verify the accuracy of the Signing Authority's PAN (Sign PAN) and Name (Signing Person) entered at the specified locations:
- Navigate to Master >> Client Selection >> Edit Client >> Sign PAN and Signing Person
- In Transactions >> Business & Profession Income >> Remuneration, verify the accuracy of the Name of Partner and PAN (Principal Officer).
- Log in to the department website and go to My Profile >> Key Person Details >> Partner Detail. Ensure that the PAN and Name matches exactly with the information on the Department Portal.

Note: Name and PAN Should be the as it is same with the Department Portal.
This should resolve the issue.