Root Cause of the Error: This error occurs when the Reason for Deductions is not correctly selected during Deductee entry.
Solution: To resolve this issue, please follow these steps:
- Click on "Open Save Location".
- Within this folder, locate and open the generated TEXT file.
- Note the error line number provided by the software.
- Search for the corresponding record in the text file.
- Access the same record in the software under Deductee Transaction → Select the appropriate form (Form 26Q / 27Q or 27EQ).
- Review and update the "Reason for Deductions" field for the specific Deductee Transaction.
- Save the changes.
- Regenerate the return.
Following these steps should effectively resolve the issue.