If you encounter any issues while searching for the client, please follow these steps:
Step 1: Navigate to the root directory of the software. This could be either "C:\Program Files (x86)\K.D.K. Software\KDK Support" or "C:\Program Files\K.D.K. Software\KDK Support".
Step 2: Open the Update.exe file and click on Download Manager.
Step 3: Download the following files: KDK Support (old), Zen IT, and DLL-Full.
Step 4: After downloading, extract the files and proceed to install the KDK Support file.
Step 5: Copy the Zen IT files along with their contents. Paste them into the root directory of the software according to your system architecture:
For 64-bit systems: "C:\Program Files (x86)\K.D.K. Software\Spectrum\Zen IT"
For 32-bit systems: "C:\Program Files\K.D.K. Software\Spectrum\Zen IT"
Step 6: Copy all DLL files and paste them into the appropriate system directories:
For 32-bit systems: "C:\Windows\System32"
For 64-bit systems: "C:\Windows\SysWOW64"
If the issue persists, we recommend changing the user account to Administrator and then checking again.
We hope these detailed instructions provide clarity and resolve any issues you encounter while searching for the client.
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