While Opening Income Tax Software the error of "ActiveX error can't create object" - How to resolve this.

While Opening Income Tax Software the error of "ActiveX error can't create object" - How to resolve this.


            



Process-


Please note due to some security concerns of Windows Vista \ Windows 7 \ Windows 8 or Windows 10 you are not able to run the software. However, to resolve the issue please run the software using administrator account, to do so please follow the steps below:

1. Go to the location "C:\Program Files\K.D.K. Software\Spectrum".

2. Right click on Zen Spectrum icon (red color) and go to "Properties" tab.

3. Now go to "compatibility" tab, in this window check the option "Run as administrator account".

4. Then click on "Apply" and "Ok".


Process-2

1. To resolve the error, Go to Root location of the software - "C:\Program Files (x86)\K.D.K. Software\KDK Support"   OR   "C:\Program Files\K.D.K. Software\KDK Support"

2. Open Update.exe file and click on Download Manager

            

3. Download here > [KDK Support(old)] and [DLL-FULL]

                        


4. Install KDK Support

5. After that Extract DLL folder and copy all DLL files and paste it at the following location:

      "c:\windows\system32" for 32-bit system  or  "c:\windows\syswow64" for 64-bit system


Process-3

1. To resolve the error, Go to Root location of the software - "C:\Program Files (x86)\K.D.K. Software\KDK Support"   OR   "C:\Program Files\K.D.K. Software\KDK Support"

2. Open Update.exe file and click on Download Manager

            
3. Download here > Zen IT Auditor

            


4. Extract the downloaded file.

5. Copy the files and contents of the folder and paste to the root location of the software:

    "C:\Program Files (x86)\K.D.K. Software\Spectrum\Zen IT"    or          "C:\Program Files\K.D.K. Software\Spectrum\Zen IT"



This should resolve the issue.