Root Cause of the Error: This issue primarily occurs when you import an Excel sheet and modify the formatting of the software's predefined Excel sheet.
Solution: To resolve this issue, please follow these steps:
Step 1: Open the Excel sheet that you are attempting to import.
- For example, the date format in the Excel sheet is incorrect. Ensure that all data formats align with the expected standards.
Step 2: Correct the data in the Excel sheet and reattempt the import process.
- Once corrected, the Excel sheet should import successfully.
Step 3: If the issue persists:
- Download a blank Excel template provided by the software.
- Paste your data into the new Excel file without altering the default formatting.
- Attempt the import again.
We hope the above steps help resolve your issue.