This message appears for one of the following reasons:
Reason 1 : Number of Client / Number of returns Exceeds
Reason 2 : Software Renewal Pending
Firstly, Check the client creation limit of the Spectrum software.
To do so, open Spectrum, go to "Profile" → "My Subscribed Plan"
If the number of clients and returns is below the limit, then please make sure that the software should be renewed for the current period(Check Valid Till Date).
Secondly, if the client limit is exceeding then the user is required to Change Plan the software to increase the client limit.
For product Change Plan, the user may either contact
KDK Support on the
helpline number (079-69-012345), email (
sales@kdksoftware.com) or contact a local vendor from whom the product has been purchased. If the issue occurs on the
LAN system and is working properly on the server system, then there is a requirement for re-configuring the LAN setting on that particular system.
Related Articles
ROC || How to Renew/Migrate (Change Plan)
How to Renew/Migrate (Change Plan) software To Renew or Migrate (Change Plan) the Software subscription plan, click the Profile Icon available in the right top corner. Once clicked on Profile, two tabs named ”Profile” and “My Subscribed Plan” are ...
Software Registration || Registration not complete
Issue: The issue at hand arises when there are modifications to the system's Regional Settings, potentially causing compatibility problems with software. Solution: To resolve this issue, follow these steps: Access Control Panel: Open the Control ...
ExpressGST || Renewal Process
Renewing your ExpressGST subscription is a quick and straightforward process. Follow the steps below to ensure uninterrupted access to all features and services. Steps to Renew Your ExpressGST Subscription Step 1: Access Profile Settings Navigate to ...
TDS || Query timeout expired
The "Query Timeout Expired" error occurs when a query takes longer than the configured timeout period to execute. If the query fails to retrieve data within this time frame, the system cancels the request and returns one of the following error ...
How to Renew
How to Renew/Migrate software To Renew or Migrate your plan, click the Profile Icon available in the right top corner. Once clicked on Profile, two tabs named “Profile” and “My Subscribed Plan” are visible on the window as shown below: Clicking on My ...