Error in income tax Auditor > Going Not Responding while click on income tax Auditor
Solution:
Case 1:
Issue is related to Software Files, Please follow the Steps below:
1. To resolve the error, Go to Root location of the software - "C:\Program Files (x86)\K.D.K. Software\KDK Support" OR "C:\Program Files\K.D.K. Software\KDK Support"
2. Open Update.exe file and click on Download Manager
3. Download here > [
KDK Support(old)
] and [
DLL-FULL
]

5. After that Extract DLL folder and copy all DLL files and paste it at the following location:
"c:\windows\system32" for 32-bit system or "c:\windows\syswow64" for 64-bit system
Note : If same issue occur, you are requested to please Re-Install the complete software.
Case 2:
Issue is related to Database Files,
Please follow the below troubleshoot
(on server system of software)
:
Make a Copy of the data: To do so, Go to C:\mysql >> Copy “Data” folder and Paste it to any safe location.
Once the back up is done, follow the steps below to resolve the issue:
1. Open the Software location where the software is installed.
(Right click on the software icon >> Properties >> Target Path)
Default Location: C:\Program Files (x86) \K.D.K. Software\KDK Support OR C:\Program Files\K.D.K. Software\KDK Support
2.
Open Data Viewer >>

3. Click on Connect Button.
5. Select the Database from the drop-down:
Note: If the error appears in Spectrum Software, we need to repair Spectrum and Spectrum_bs and for Taxsuit Software we need to repair taxsuit and taxsuite_bs.
6. Click on Execute Button.
Once the files are repaired, select other's from the drop-down and execute one by one.
7. Close the Data Viewer and then run the software.
Note : If same issue occur, you are requested to restore the data through KBU files.
How to recover data through .kbu Files?
Hope this helps.
Related Articles
Error in income tax Auditor > Run time error 339
Error in income tax Auditor > Run time error 339 Component 'KDKClient.ocx' or one of its dependencies not correctly registered: a file is missing or invalid. Solution: Step 1. To resolve the error, Go to Root location of the ...
How to update Income Tax Auditor Software manually
Solution: In Case of Client is using Spectrum software and wants to update the Zen Income Tax Auditor only : To resolve the error please follow the steps provided below: 1. Go to Root location of the software - "C:\Program Files (x86)\K.D.K. ...
Error in income tax Auditor > Run time error 0
Solution: Step 1. To resolve the error, Go to Root location of the software - "C:\Program Files (x86)\K.D.K. Software\KDK Support" OR "C:\Program Files\K.D.K. Software\KDK Support" Step 2. Open Update.exe file and click on Download ...
Income Tax > Computation Print > Software Hangs
Solution: Step 1. Run Software with Dummy database and then check the same. Solution 1 - Re-install Software If same issue occur that means the problem is related to software, not in database(Issue related to some DLL files or installation ...
While Opening Income Tax Software the error of "ActiveX error can't create object" - How to resolve this.
Process- Please note due to some security concerns of Windows Vista \ Windows 7 \ Windows 8 or Windows 10 you are not able to run the software. However, to resolve the issue please run the software using administrator account, to do so ...