CMA/FM Tools || Not able to print reports
![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)
CMA - Not able to print report:
![](https://static.zohocdn.com/zoho-desk-editor/static/images/file.png)
Reason 1 : Client Limitation Exceeds.
Reason 2 : Software Registration or Renewal Pending.
Reason 3 : Base year selected for which there is no software renewal.
![](https://static.zohocdn.com/zoho-desk-editor/static/images/quote.png)
Reason 1 and 2:
![](https://static.zohocdn.com/zoho-desk-editor/static/images/file.png)
Go to Profile Menu > My Subscribed Plan:
![](https://static.zohocdn.com/zoho-desk-editor/static/images/quote.png)
Reason 3:
![](https://static.zohocdn.com/zoho-desk-editor/static/images/file.png)
Go to Transaction > Additional Information:
![](https://static.zohocdn.com/zoho-desk-editor/static/images/lights.png)
If the software is renewed for 2021-22, then what year can be entered in additional information?:
![](//img.zohostatic.com/zde/static/images/quote.png)
Scenario 1:
Base year - 2020.
Actual Financial Statement Available Last - 2 Years.
![](//img.zohostatic.com/zde/static/images/quote.png)
Scenario 2:
Base year - 2021.
Actual Financial Statement Available Last - 1 Years.
![](//img.zohostatic.com/zde/static/images/quote.png)
Scenario 3:
Base year - 2021.
Actual Financial Statement Available Last - 0 Years.
Hope this Helps.